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Author   Topic : "how rude???!!!!! they have absolutely no respect for their c"
zak
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Member #
Joined: 08 May 2002
Posts: 496
Location: i dont remember

PostPosted: Wed Jul 24, 2002 9:38 am     Reply with quote
well, its british telecom bashing time. ive had my adsl with them for about 4 months now, recently, moved house, and phoned themand asked them to transfer the line. they said everything was ok, theyll handle it. that was 13 days ago.

about a week ago, someone fixed the line came round and said that within the next few days someone will come and fix it. well, a next few days later, noone came, so i decided to ring them now. guess what they tell me. they tell me that i cannot tranfer the account, i have to cancel the first, and sign up again. problem with that being, there is a 28 day waiting period for disconnecting the old one, and a further 28 day waiting period for signing me up again. as if this is not bad enough, i have to pay for the next 8 months on the old service until the contract runs out, pay for the disconnection, pay for reconnecting and pay the normal bill.

all in all, pretty expensive, should come to something close to the 500 pound mark, not counting the monthly bills. any ideas anyone? im desperate!!!!
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Awetopsy
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Joined: 04 Oct 2000
Posts: 3028
Location: Kelowna

PostPosted: Wed Jul 24, 2002 9:45 am     Reply with quote
phone them back and ask to speak to the manager. Politely inform him of the promises that were made to you and tell him that you are switching to another service because you find their service absolutely attrocious. Tell them you arent paying for a service you didnt recieve.

thats what I would do. :\

switch to cable.
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Dr. Bang
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Joined: 04 Dec 2001
Posts: 1425
Location: DENHAAG, HOLLAND

PostPosted: Wed Jul 24, 2002 10:42 am     Reply with quote
SUE!
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roundeye
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Joined: 21 Mar 2001
Posts: 1059
Location: toronto

PostPosted: Wed Jul 24, 2002 10:52 am     Reply with quote
tell em to go fuck themselves up their asses with their own cocks.
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[666]Flat
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Joined: 18 Mar 2001
Posts: 1545
Location: FRANKFURT, Germany

PostPosted: Wed Jul 24, 2002 12:11 pm     Reply with quote
Torture, rape and bury them. In no particular order.
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Rat
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Joined: 10 Feb 2002
Posts: 851
Location: Vancouver, BC, Canada

PostPosted: Wed Jul 24, 2002 12:34 pm     Reply with quote
Bury them alive in a box. Then build a tennis court over them. With someone else's money.
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lel
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Joined: 01 Oct 2001
Posts: 95
Location: Sweden

PostPosted: Wed Jul 24, 2002 4:19 pm     Reply with quote
BT's mission statement?
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Dr. Bang
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Joined: 04 Dec 2001
Posts: 1425
Location: DENHAAG, HOLLAND

PostPosted: Wed Jul 24, 2002 11:01 pm     Reply with quote
quote:
Originally posted by roundeye:
tell em to go fuck themselves up their asses with their own cocks.


drunk
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Coaster
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Joined: 19 Feb 2002
Posts: 508
Location: Canada

PostPosted: Wed Jul 24, 2002 11:36 pm     Reply with quote
just yell and make a fuss, then remove your bandwidth cap and when they arrest you, say that you where paying for more then the amount with the cap removed.

When negotiations fail, do badly upon them too.
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zak
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Joined: 08 May 2002
Posts: 496
Location: i dont remember

PostPosted: Fri Jul 26, 2002 1:01 pm     Reply with quote
@Awetopsy i did that already.

@Dr. Bang ive got a yearly contract, so that dont work really

@roundeye i might just do that

@Coaster tell me more please!!!!!!

@[666]Flat very sensible thing to do, esp since they deserve it!!!!

@Rat he he he, im gonna keep that as my trumphcard.

@lel thats funny, i fell over laughing.

whatim planning to do next, ill keep constantly ringing them and harrasing them. i mean ill pay the fee for transferring the line, but 600 pounds is tooo much!!!
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Coaster
member


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Joined: 19 Feb 2002
Posts: 508
Location: Canada

PostPosted: Fri Jul 26, 2002 1:49 pm     Reply with quote
Rat! Thats my signature threat!

"go dig a hole and BURY YOURSELF ALIVE IN A BOX!"

some info (i've never tried it and don't recommend doing so)- http://www.world-of-adsl.com/resources/uncapping.html
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Rat
member


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Joined: 10 Feb 2002
Posts: 851
Location: Vancouver, BC, Canada

PostPosted: Sat Jul 27, 2002 12:59 pm     Reply with quote
Coaster - you didn't use it, so I did.
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PandaPops
junior member


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Joined: 05 May 2001
Posts: 10
Location: London, Engalnd

PostPosted: Sat Jul 27, 2002 4:25 pm     Reply with quote
yeah BT are crap. i gave them a call about my constant dissconection, they said theres nothing they can do what kind of service is this.
im gonna kill the boss, stuff him in a box, bury him, built a nightclub on top of the burial site, then hold a rave for all the stiffed BT comtomers to dance on top of his grave.
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zak
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Member #
Joined: 08 May 2002
Posts: 496
Location: i dont remember

PostPosted: Sat Jul 27, 2002 11:38 pm     Reply with quote
im sending them 5 emails every day, they cant ignore me forever. im determined to get my adsl back
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zak
member


Member #
Joined: 08 May 2002
Posts: 496
Location: i dont remember

PostPosted: Sun Jul 28, 2002 6:11 am     Reply with quote
@ panda pops, ill be there 24/7 i HATE bt. they suck!!!!
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